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	<title>Comments on: The Reduction of Personal Interaction</title>
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	<link>http://justinrlevy.com/2009/01/23/the-reduction-of-personal-interaction/</link>
	<description>Marketing and Social Media</description>
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		<title>By: Deb Ng</title>
		<link>http://justinrlevy.com/2009/01/23/the-reduction-of-personal-interaction/comment-page-1/#comment-1564</link>
		<dc:creator>Deb Ng</dc:creator>
		<pubDate>Wed, 22 Apr 2009 04:36:06 +0000</pubDate>
		<guid isPermaLink="false">http://justinrlevy.com/?p=799#comment-1564</guid>
		<description>This is why I despise automation. Thanks to machines and phone menus to nowhere, we don&#039;t talk to real live people anymore. But we&#039;re also learning folks crave interaction. They don&#039;t want to leave a message or punch a button, they want personal customer service.&lt;br&gt;&lt;br&gt;This is why &quot;community&quot; is going the buzz word for &#039;09 and businesses are going to more aggressively pursue social media campaigns. Automation may have saved money, but personalized service is going to save business.&lt;br&gt;&lt;br&gt;Rock on.&lt;br&gt;&lt;br&gt;&lt;abbr&gt;&lt;em&gt;Deb Ng&#8217;s last blog post..&lt;a href=&quot;http://feeds.feedburner.com/~r/Kommein/~3/519804157/&quot; rel=&quot;nofollow&quot;&gt;You Are What You Tweet&lt;/a&gt;&lt;/em&gt;&lt;/abbr&gt;</description>
		<content:encoded><![CDATA[<p>This is why I despise automation. Thanks to machines and phone menus to nowhere, we don&#39;t talk to real live people anymore. But we&#39;re also learning folks crave interaction. They don&#39;t want to leave a message or punch a button, they want personal customer service.</p>
<p>This is why &#8220;community&#8221; is going the buzz word for &#39;09 and businesses are going to more aggressively pursue social media campaigns. Automation may have saved money, but personalized service is going to save business.</p>
<p>Rock on.</p>
<p>&lt;abbr&gt;<em>Deb Ng&#8217;s last blog post..<a href="http://feeds.feedburner.com/~r/Kommein/~3/519804157/" rel="nofollow">You Are What You Tweet</a></em>&lt;/abbr&gt;</p>
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		<title>By: Danny Brown</title>
		<link>http://justinrlevy.com/2009/01/23/the-reduction-of-personal-interaction/comment-page-1/#comment-369</link>
		<dc:creator>Danny Brown</dc:creator>
		<pubDate>Thu, 29 Jan 2009 06:23:31 +0000</pubDate>
		<guid isPermaLink="false">http://justinrlevy.com/?p=799#comment-369</guid>
		<description>You mean that flipping of the bird and sharing of profanities at that ass-wipe of a driver that cut you off isn&#039;t a personal interaction? Aw shucks... ;-)

We do spend a lot of time in our online persona that sometimes it&#039;s easy to forget there&#039;s a real living world out there with people that are breathing the same local air as us.

I deliberately avoid the auto-checkouts at supermarkets for this reason; I shop at the corner store for the conversation; I call friends up to talk and catch up on the week.

We&#039;re great at building and managing communities online; remembering how we do that will help us just as much offline. Funny, I&#039;m sure that used to be the other way around...

&lt;abbr&gt;&lt;em&gt;Danny Brown&#8217;s last blog post..&lt;a href=&quot;http://feedproxy.google.com/~r/DannyBrown/~3/igKKXsB3nCE/&quot; rel=&quot;nofollow&quot;&gt;Free Subscriptions Cost Money Too&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>You mean that flipping of the bird and sharing of profanities at that ass-wipe of a driver that cut you off isn&#8217;t a personal interaction? Aw shucks&#8230; <img src='http://justinrlevy.com/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
<p>We do spend a lot of time in our online persona that sometimes it&#8217;s easy to forget there&#8217;s a real living world out there with people that are breathing the same local air as us.</p>
<p>I deliberately avoid the auto-checkouts at supermarkets for this reason; I shop at the corner store for the conversation; I call friends up to talk and catch up on the week.</p>
<p>We&#8217;re great at building and managing communities online; remembering how we do that will help us just as much offline. Funny, I&#8217;m sure that used to be the other way around&#8230;</p>
<p><abbr><em>Danny Brown&#8217;s last blog post..<a href="http://feedproxy.google.com/~r/DannyBrown/~3/igKKXsB3nCE/" rel="nofollow">Free Subscriptions Cost Money Too</a></em></abbr></p>
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		<title>By: Jamie Favreau</title>
		<link>http://justinrlevy.com/2009/01/23/the-reduction-of-personal-interaction/comment-page-1/#comment-368</link>
		<dc:creator>Jamie Favreau</dc:creator>
		<pubDate>Thu, 29 Jan 2009 05:23:25 +0000</pubDate>
		<guid isPermaLink="false">http://justinrlevy.com/?p=799#comment-368</guid>
		<description>Hi Justin,
I have a friend that is in his 60s and he refuses to use the UScan for that very reason that it is cutting jobs.  In Michigan, there aren&#039;t UScans in Walmart.  So that is good.

I use them, and I was working for a grocery store when they first started in the early to mid 90s.  I totally agree that they are taking away from communication and we barely know our neighbors.

To get someone to use the TELEPHONE for reasons such as talking is like pulling teeth.  They use it as a texting device and when a short relationship has ended or you just decide to not see someone the text message is often the message of choice.  I wrote about Social Media and Dating.  You should read it.  It is almost the same thing as what you are talking about.  There are so many venues for you to just avoid communication these days.

Great blog.

&lt;abbr&gt;&lt;em&gt;Jamie Favreau&#8217;s last blog post..&lt;a href=&quot;http://jamiefavreau.wordpress.com/2009/01/23/be-the-change-come-out-for-team-in-training-on-jan-28/&quot; rel=&quot;nofollow&quot;&gt;Be the Change! Come out for Team in Training on Jan 28!&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Hi Justin,<br />
I have a friend that is in his 60s and he refuses to use the UScan for that very reason that it is cutting jobs.  In Michigan, there aren&#8217;t UScans in Walmart.  So that is good.</p>
<p>I use them, and I was working for a grocery store when they first started in the early to mid 90s.  I totally agree that they are taking away from communication and we barely know our neighbors.</p>
<p>To get someone to use the TELEPHONE for reasons such as talking is like pulling teeth.  They use it as a texting device and when a short relationship has ended or you just decide to not see someone the text message is often the message of choice.  I wrote about Social Media and Dating.  You should read it.  It is almost the same thing as what you are talking about.  There are so many venues for you to just avoid communication these days.</p>
<p>Great blog.</p>
<p><abbr><em>Jamie Favreau&#8217;s last blog post..<a href="http://jamiefavreau.wordpress.com/2009/01/23/be-the-change-come-out-for-team-in-training-on-jan-28/" rel="nofollow">Be the Change! Come out for Team in Training on Jan 28!</a></em></abbr></p>
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		<title>By: Jack Humphrey</title>
		<link>http://justinrlevy.com/2009/01/23/the-reduction-of-personal-interaction/comment-page-1/#comment-1717</link>
		<dc:creator>Jack Humphrey</dc:creator>
		<pubDate>Thu, 29 Jan 2009 03:06:55 +0000</pubDate>
		<guid isPermaLink="false">http://justinrlevy.com/?p=799#comment-1717</guid>
		<description>&lt;p&gt;I&#8217;ll mention to Dan that a cover shot with Paris Hilton might help stand up against the checkout line favorites!    Or maybe just an unflattering, grainy pic of John Reese caught on the beach in a Speedo.&lt;/p&gt;
&lt;p&gt;&lt;i&gt;This comment was originally posted on &lt;a href=&quot;http://www.jackhumphrey.com/fridaytrafficreport/new-issue-of-personal-branding-magazine/#comment-75480&quot; rel=&quot;nofollow&quot; title=&quot;&#8220;New Issue of Personal Branding Magazine&#8221; (http://www.jackhumphrey.com/fridaytrafficreport/)&quot;&gt;Friday Traffic Report&lt;/a&gt;&lt;/i&gt;&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>I&#8217;ll mention to Dan that a cover shot with Paris Hilton might help stand up against the checkout line favorites!    Or maybe just an unflattering, grainy pic of John Reese caught on the beach in a Speedo.</p>
<p><i>This comment was originally posted on <a href="http://www.jackhumphrey.com/fridaytrafficreport/new-issue-of-personal-branding-magazine/#comment-75480" rel="nofollow" title="&#8220;New Issue of Personal Branding Magazine&#8221; (<a href="http://www.jackhumphrey.com/fridaytrafficreport/)" rel="nofollow">http://www.jackhumphrey.com/fridaytrafficreport/)</a>&#8220;>Friday Traffic Report</i></p>
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		<title>By: Gary McElwain</title>
		<link>http://justinrlevy.com/2009/01/23/the-reduction-of-personal-interaction/comment-page-1/#comment-1715</link>
		<dc:creator>Gary McElwain</dc:creator>
		<pubDate>Thu, 29 Jan 2009 02:04:09 +0000</pubDate>
		<guid isPermaLink="false">http://justinrlevy.com/?p=799#comment-1715</guid>
		<description>&lt;p&gt;Congratulations Jack&lt;/p&gt;
&lt;p&gt;I see a lot of magazines coming out from internet people. Perhaps real stories and helpful information will overtake the ridiculous magazines in the grocery store line.&lt;/p&gt;
&lt;p&gt;Although they do help with some headline ideas.&lt;br /&gt;
Thanks for the sample copy.&lt;/p&gt;
&lt;p&gt;Gary McElwain&lt;/p&gt;
&lt;p&gt;&lt;i&gt;This comment was originally posted on &lt;a href=&quot;http://www.jackhumphrey.com/fridaytrafficreport/new-issue-of-personal-branding-magazine/#comment-75479&quot; rel=&quot;nofollow&quot; title=&quot;&#8220;New Issue of Personal Branding Magazine&#8221; (http://www.jackhumphrey.com/fridaytrafficreport/)&quot;&gt;Friday Traffic Report&lt;/a&gt;&lt;/i&gt;&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Congratulations Jack</p>
<p>I see a lot of magazines coming out from internet people. Perhaps real stories and helpful information will overtake the ridiculous magazines in the grocery store line.</p>
<p>Although they do help with some headline ideas.<br />
Thanks for the sample copy.</p>
<p>Gary McElwain</p>
<p><i>This comment was originally posted on <a href="http://www.jackhumphrey.com/fridaytrafficreport/new-issue-of-personal-branding-magazine/#comment-75479" rel="nofollow" title="&#8220;New Issue of Personal Branding Magazine&#8221; (<a href="http://www.jackhumphrey.com/fridaytrafficreport/)" rel="nofollow">http://www.jackhumphrey.com/fridaytrafficreport/)</a>&#8220;>Friday Traffic Report</i></p>
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		<title>By: Gary McElwain</title>
		<link>http://justinrlevy.com/2009/01/23/the-reduction-of-personal-interaction/comment-page-1/#comment-1716</link>
		<dc:creator>Gary McElwain</dc:creator>
		<pubDate>Thu, 29 Jan 2009 02:04:09 +0000</pubDate>
		<guid isPermaLink="false">http://justinrlevy.com/?p=799#comment-1716</guid>
		<description>&lt;p&gt;Congratulations Jack&lt;/p&gt;
&lt;p&gt;I see a lot of magazines coming out from internet people. Perhaps real stories and helpful information will overtake the ridiculous magazines in the grocery store line.&lt;/p&gt;
&lt;p&gt;Although they do help with some headline ideas.&lt;br /&gt;
Thanks for the sample copy.&lt;/p&gt;
&lt;p&gt;Gary McElwain&lt;/p&gt;
&lt;p&gt;&lt;i&gt;This comment was originally posted on &lt;a href=&quot;http://www.jackhumphrey.com/fridaytrafficreport/new-issue-of-personal-branding-magazine/#comment-75479&quot; rel=&quot;nofollow&quot; title=&quot;&#8220;New Issue of Personal Branding Magazine&#8221; (http://www.jackhumphrey.com/fridaytrafficreport/)&quot;&gt;Friday Traffic Report&lt;/a&gt;&lt;/i&gt;&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Congratulations Jack</p>
<p>I see a lot of magazines coming out from internet people. Perhaps real stories and helpful information will overtake the ridiculous magazines in the grocery store line.</p>
<p>Although they do help with some headline ideas.<br />
Thanks for the sample copy.</p>
<p>Gary McElwain</p>
<p><i>This comment was originally posted on <a href="http://www.jackhumphrey.com/fridaytrafficreport/new-issue-of-personal-branding-magazine/#comment-75479" rel="nofollow" title="&#8220;New Issue of Personal Branding Magazine&#8221; (<a href="http://www.jackhumphrey.com/fridaytrafficreport/)" rel="nofollow">http://www.jackhumphrey.com/fridaytrafficreport/)</a>&#8220;>Friday Traffic Report</i></p>
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		<title>By: Jack Humphrey</title>
		<link>http://justinrlevy.com/2009/01/23/the-reduction-of-personal-interaction/comment-page-1/#comment-1719</link>
		<dc:creator>Jack Humphrey</dc:creator>
		<pubDate>Wed, 28 Jan 2009 06:54:04 +0000</pubDate>
		<guid isPermaLink="false">http://justinrlevy.com/?p=799#comment-1719</guid>
		<description>&lt;p&gt;Hey - we gotta stick together!&lt;/p&gt;
&lt;p&gt;&lt;i&gt;This comment was originally posted on &lt;a href=&quot;http://www.jackhumphrey.com/fridaytrafficreport/new-issue-of-personal-branding-magazine/#comment-75466&quot; rel=&quot;nofollow&quot; title=&quot;&#8220;New Issue of Personal Branding Magazine&#8221; (http://www.jackhumphrey.com/fridaytrafficreport/)&quot;&gt;Friday Traffic Report&lt;/a&gt;&lt;/i&gt;&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Hey &#8211; we gotta stick together!</p>
<p><i>This comment was originally posted on <a href="http://www.jackhumphrey.com/fridaytrafficreport/new-issue-of-personal-branding-magazine/#comment-75466" rel="nofollow" title="&#8220;New Issue of Personal Branding Magazine&#8221; (<a href="http://www.jackhumphrey.com/fridaytrafficreport/)" rel="nofollow">http://www.jackhumphrey.com/fridaytrafficreport/)</a>&#8220;>Friday Traffic Report</i></p>
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		<title>By: Maria Elena Duron</title>
		<link>http://justinrlevy.com/2009/01/23/the-reduction-of-personal-interaction/comment-page-1/#comment-1718</link>
		<dc:creator>Maria Elena Duron</dc:creator>
		<pubDate>Wed, 28 Jan 2009 06:19:10 +0000</pubDate>
		<guid isPermaLink="false">http://justinrlevy.com/?p=799#comment-1718</guid>
		<description>&lt;p&gt;Thanks so much for promoting the magazine and all of us, Jack!&lt;/p&gt;
&lt;p&gt;&lt;i&gt;This comment was originally posted on &lt;a href=&quot;http://www.jackhumphrey.com/fridaytrafficreport/new-issue-of-personal-branding-magazine/#comment-75465&quot; rel=&quot;nofollow&quot; title=&quot;&#8220;New Issue of Personal Branding Magazine&#8221; (http://www.jackhumphrey.com/fridaytrafficreport/)&quot;&gt;Friday Traffic Report&lt;/a&gt;&lt;/i&gt;&lt;/p&gt;</description>
		<content:encoded><![CDATA[<p>Thanks so much for promoting the magazine and all of us, Jack!</p>
<p><i>This comment was originally posted on <a href="http://www.jackhumphrey.com/fridaytrafficreport/new-issue-of-personal-branding-magazine/#comment-75465" rel="nofollow" title="&#8220;New Issue of Personal Branding Magazine&#8221; (<a href="http://www.jackhumphrey.com/fridaytrafficreport/)" rel="nofollow">http://www.jackhumphrey.com/fridaytrafficreport/)</a>&#8220;>Friday Traffic Report</i></p>
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		<title>By: New Issue of Personal Branding Magazine</title>
		<link>http://justinrlevy.com/2009/01/23/the-reduction-of-personal-interaction/comment-page-1/#comment-366</link>
		<dc:creator>New Issue of Personal Branding Magazine</dc:creator>
		<pubDate>Wed, 28 Jan 2009 03:11:39 +0000</pubDate>
		<guid isPermaLink="false">http://justinrlevy.com/?p=799#comment-366</guid>
		<description>[...] Personal Branding Online Justin Levy [...]</description>
		<content:encoded><![CDATA[<p>[...] Personal Branding Online Justin Levy [...]</p>
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		<title>By: David Patterson</title>
		<link>http://justinrlevy.com/2009/01/23/the-reduction-of-personal-interaction/comment-page-1/#comment-361</link>
		<dc:creator>David Patterson</dc:creator>
		<pubDate>Fri, 23 Jan 2009 14:07:00 +0000</pubDate>
		<guid isPermaLink="false">http://justinrlevy.com/?p=799#comment-361</guid>
		<description>Justin,
   Great insight here.  We are reducing the amount of interaction in our local community, and increasing our communication with those of similar interests and passions.  I think if we aren&#039;t careful we can lose our sense of local community.  You also failed to mention how parents can digitally interact with their kids throughout the day and never have face to face time.

I had a short conversation with a health insurance guy last week and he said if he wants to get his kids attention in the car he has to text them.  How many kids do you see walking around with iPods and eyes glued to a cellphone while texting?  Have you seen the &lt;a href=&quot;http://www.youtube.com/watch?v=8uAcmrUEp2U&amp;feature=channel_page&quot; rel=&quot;nofollow&quot;&gt;guy on a motorcycle lying down and texting on his cellphone while driving&lt;/a&gt;?  We need to be careful in our fast adaptation of technology that we do not lose sight of what&#039;s important- deep, meaningful relationships.

David Patterson
Elbrus Consulting

&lt;abbr&gt;&lt;em&gt;David Patterson&#8217;s last blog post..&lt;a href=&quot;http://twitter.com/ElbrusOnline/statuses/1139432989&quot; rel=&quot;nofollow&quot;&gt;ElbrusOnline: PowerPoint will die after you see this, amazing - http://prezi.com/&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Justin,<br />
   Great insight here.  We are reducing the amount of interaction in our local community, and increasing our communication with those of similar interests and passions.  I think if we aren&#8217;t careful we can lose our sense of local community.  You also failed to mention how parents can digitally interact with their kids throughout the day and never have face to face time.</p>
<p>I had a short conversation with a health insurance guy last week and he said if he wants to get his kids attention in the car he has to text them.  How many kids do you see walking around with iPods and eyes glued to a cellphone while texting?  Have you seen the <a href="http://www.youtube.com/watch?v=8uAcmrUEp2U&amp;feature=channel_page" rel="nofollow">guy on a motorcycle lying down and texting on his cellphone while driving</a>?  We need to be careful in our fast adaptation of technology that we do not lose sight of what&#8217;s important- deep, meaningful relationships.</p>
<p>David Patterson<br />
Elbrus Consulting</p>
<p><abbr><em>David Patterson&#8217;s last blog post..<a href="http://twitter.com/ElbrusOnline/statuses/1139432989" rel="nofollow">ElbrusOnline: PowerPoint will die after you see this, amazing &#8211; </a><a href="http://prezi.com/" rel="nofollow">http://prezi.com/</a></em></abbr></p>
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