Today Facebook launched the ability to reply to comments (status updates, photos, videos, and Wall posts) via email.
While this isn’t a major platform upgrade, it would appear that it will drive more engagement with Facebook. This will occur for 3 main reasons:
- Many of us live in our email therefore we’re likely to respond faster to an email then if we have to log in to Facebook to leave a follow up comment.
- This reduces the number of steps required to post a response to Facebook once an email notification was received. Prior to this upgrade you would receive the notification, click the link in the body of email, log in to Facebook, and then leave a comment. Now, you receive the email notification, hit “Reply”, type your response and hit “Send”. Much simpler, if you ask me.
- As ReadWriteWeb notes, employees who work at companies where Facebook is blocked will now be able to engage on Facebook throughout the course of the work day. They may have been able to make these updates via a smartphone like an iPhone, Blackberry or Droid previously but the risk of getting caught is much higher. We all know that person that we’ve seen with their head down in their lap all day long texting, playing on Facebook or checking Twitter from their phone.
In my experiences, I tend to respond faster when I can use email as the communications tool. When I moved my blogs over the Disqus commenting system, I immediately began responding to comments faster because I could easily respond via email. I think the same thing will happen with Facebook. I do a decent job responding to comments on Facebook but definitely think that this will increase my engagement with the platform.
Over the past several months of working on my book, Facebook Marketing (affiliate link), it has been very interesting to watch Facebook continue to evolve. Besides always trying to stay up on everything going around around the social web, I have kept a close eye on what’s happening with Facebook.
Now if they could just enable email notifications for Facebook Pages, the world would rejoice, fireworks would be shot from rooftops and we would all sing carols. Well, maybe not the fireworks but it would still be very helpful for those of us who manage a Facebook Page, nevermind for those who manage a handful of them.
But, until that happens, I’ll focus on this newest update. What do YOU think of this new update to Facebook? Will you engage more via email?
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Photo Credit: Tom Whitnah







Facebook has enabled the ability to respond to comments via email http://bit.ly/5HDVFy
This comment was originally posted on Twitter
FYI. RT @justinlevy: Facebook has enabled the ability to respond to comments via email http://bit.ly/5HDVFy
This comment was originally posted on Twitter
sounds like a step backwards? RT @justinlevy Facebook has enabled the ability to respond to comments via email http://bit.ly/5HDVFy
This comment was originally posted on Twitter
Reply to Facebook Comments via Email http://bit.ly/8gigKA
This comment was originally posted on Twitter
Reply to Facebook Comments via Email: Today Facebook launched the ability to reply to comments (status updates, photos, http://url4.eu/17E9i
This comment was originally posted on Twitter
Very cool Justin! This reminds me a lot of Posterous when you get a comment. You see the comment in your email and whatever you reply with, in the email, is posted to whatever post that comment came from.
Reply to Facebook Comments via Email http://j.mp/5ZwOcG
This comment was originally posted on Twitter
Did u miss the announcement? It’s now available to everyone! Reply to Facebook Comments via Email – http://ow.ly/W1It
This comment was originally posted on Twitter
Shares from the Social Web: RSS feeds for January 13th: Today, while reading RSS feeds in Google Reader, I came across http://url4.eu/17g17
This comment was originally posted on Social Wayne
About time! — now we can post FB comments via email without logging onto FB! http://bit.ly/8oU6XV
This comment was originally posted on Twitter
Reply to Facebook Comments via Email http://bit.ly/8FhUM0 #sCRM #PR #CMO #SM
This comment was originally posted on Twitter
Reply to Facebook Comments via Email – http://justinrlevy.com/2010/01/12/reply-to-facebook-comments-via-email/
This comment was originally posted on Twitter
Exactly! I'm a huge fan of Posterous!
Reply to Facebook Comments via Email http://bit.ly/5HDVFy
This comment was originally posted on Twitter
Reply to Facebook Comments via Email – http://bit.ly/7KnHFb #socialmedia
This comment was originally posted on Twitter