Gatorade’s Social Media Command Center

If you’re anything like me then every time you see CTU headquarters, the White House Situation Room or any other fusion center-styled office space, you wish you could have a similar set up.  Imagine if you could have your own Situation Room to monitor everything going on online around you and/or your company.  I’m sure you can immediately think of how you would arrange it, right? Maybe a tool like Radian6 on one screen, Twitter on the other, a cool visualization chart that you’re not really sure what it does on yet another screen, multiple keyboards, touchscreens, iris scanners, fingerprint readers, and other cool gadgetry.  Ok, maybe I got a little carried away.  Until earlier today I thought this was a far-fetched dream of mine until I came across an interesting Mashable post highlighting what Gatorade is up to.

Gatorade has created their own social media command center.  Yes, it actually looks like a real command center with most of the gadgetry that I daydream about having in my office.  This allows Gatorade to fuse multiple sources of data and make real-time decisions based on how, for example, a marketing campaign is being received by the community.  Besides using this command center to monitor the social web, Gatorade is also using it for more traditional digital marketing metrics such as monitoring the optimization of landing pages, trying to increase engagement on their sites and reduce the exit rate.

Want to get an inside peak at Gatorade’s Social Media Command Center? Check out this YouTube video to begin drooling, er, I mean, to begin your tour:

If your company is fusing together multiple sources of social data, are you doing anything unique similar to Gatorade?  If so, please post any links in the comments below.

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Written by Justin Levy

View Comments to Gatorade’s Social Media Command Center
  1. justinlevy
    June 21, 2010 | 9:23 pm

    Have you checked out Gatorade’s social media command center yet? Yes, yes, it’s a real command center :) http://bit.ly/9JhzIh

    This comment was originally posted on Twitter

  2. jlevymedia
    June 21, 2010 | 9:31 pm

    Gatorade’s Social Media Command Center http://bit.ly/b38HHK

    This comment was originally posted on Twitter

  3. amoon66
    June 21, 2010 | 9:39 pm

    “@justinlevy: Have you checked out Gatorade’s social media command center yet? Yes, yes, it’s a real command center :) http://bit.ly/9JhzIh”

    This comment was originally posted on Twitter

  4. pingmicro
    June 21, 2010 | 9:51 pm

    Gatorade’s Social Media Command Center http://goo.gl/fb/fwwMd http://j.mp/KnowMore

    This comment was originally posted on Twitter

  5. Alltop_Social
    June 21, 2010 | 9:55 pm

    Gatorade’s Social Media Command Center http://bit.ly/aiOiSj Social-Media.alltop

    This comment was originally posted on Twitter

  6. sfsmjobshoot
    June 21, 2010 | 9:55 pm

    Gatorade’s Social Media Command Center http://bit.ly/dz38KA #news #socialmedia

    This comment was originally posted on Twitter

  7. sfsocialmedia
    June 21, 2010 | 9:55 pm

    Gatorade’s Social Media Command Center http://bit.ly/dz38KA #news #socialmedia

    This comment was originally posted on Twitter

  8. gwynnek
    June 21, 2010 | 10:14 pm

    Gatorade’s social media command center-a SIT room for brand. What’s in YOU? http://bit.ly/9JhzIh via @justinlevy

    This comment was originally posted on Twitter

  9. justinlevy
    June 22, 2010 | 8:17 am

    Have you checked out Gatorade’s social media command center yet? It’s pretty damn cool! http://bit.ly/9JhzIh

    This comment was originally posted on Twitter

  10. kuriouskatrina
    June 22, 2010 | 8:24 am

    Super Cool! RT @justinlevy: Have you checked out Gatorade’s social media command center yet? It’s pretty damn cool! http://bit.ly/9JhzIh

    This comment was originally posted on Twitter

  11. NancyMyrland
    June 22, 2010 | 9:42 am

    Love it Justin! RT @justinlevy: Have you checked out Gatorade’s social media command center yet? It’s pretty damn cool! http://bit.ly/9JhzIh

    This comment was originally posted on Twitter

  12. Chris Kieff
    June 22, 2010 | 12:34 pm

    What a brilliant idea for a major brand to focus so importantly on the discussion about them. I think this is a foreshadowing of things to come. Many brands will have Gatorade style Command Posts to monitor and react to issues that arise threatening or promoting their brand.

  13. jlevymedia
    June 23, 2010 | 8:21 am

    Gatorade’s Social Media Command Center http://j.mp/9JhzIh

    This comment was originally posted on Twitter

  14. justinlevy
    June 25, 2010 | 5:02 pm

    I definitely agree! We will see much more of these fusion centers within organizations in the coming months and year as there is more incoming data to manage.

  15. Philip Campbell
    June 29, 2010 | 12:01 pm

    think we are going to have to use that term for our fibre streaming studio 'command centre' – never really thought of using as a social media campaign tracking centre. great idea. the six screens obviously appeals to me of course! :)

  16. CJ - pcmcreative
    June 29, 2010 | 12:09 pm

    What a brilliant notion. The “fibre stream studio” is great for output. Coupled with a command centre service…oh boy I'm envisioning tech matrix heaven! A truly inspirational post. Thanks Justin.

  17. justinlevy
    June 29, 2010 | 1:04 pm

    Exactly! I was drooling when I saw the video and envisioning how I could transform my office into something similar.

  18. justinlevy
    June 29, 2010 | 4:53 pm

    Ha! That's exactly what I was thinking! More monitors = more fun :)

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