Chasing the Human Web

Today AJ Leon stops by to share his thoughts on chasing the human web.  AJ is co-founder of The LaC Project, a regular contributor to workshifting.com (client project) and spends a lot of his time traveling the world helping impoverished communities.  You can connect with AJ on Twitter and Tumblr.

So, I’m about to walk on the stage at my first international speaking engagement.  It’s a pretty damn big deal to me.  Icheetah mean, I’m a nobody.  Our company has not even reached it’s first birthday, dammit.  I’m just some dude that is ridiculously geeky and is passionate about social justice.  I’ve been attempting to construct a business amalgamation of these two loves for almost a year, and bam, here I am in London, staring at a room replete with hard core NGO fundraisers.  They brought me over because of an exclusively web-based project we lead to build a school in Leer Sudan earlier that year.  We raised over $100k.  We had no budget.  We had no HQ.  We had no staff.  We broke ground.  They’re looking at me. Craving. Lusting.  I know what they want.  They want me to proclaim the “Social Media is the golden ticket” gospel, that if you do A, B and C you too can raise $100,000 on Facebook.  They want me to tell them that they can hop on Twitter and in a Midas minute, they’re every tweet shall deliver gold.  Then they want me to sell them a $29 5-point pamphlet to Online Fundraising Success…  And then there’s me.  I’m about to drop a Manhattan project style bomb on these blokes (wait that’s British, right). A paradigm that is well understood in geek circles, but is uber au courant in this neck of the woods (Old School Non-Profit World). The Social Web is more about humans and less about tech.

The session actually went pretty well.  Based on my experience perusing blooper reels of British Parliament on YouTube, I thought there was a better than average probability that I would either get booed off stage or punched in the face.  After the talk and the glad-handing, Melissa and I went to nab some lunch.  A lady, who’s name I cannot for the life of me remember, asked if she could join us.  She was in the session and wanted to delve deeper into the subject matter presented.  We chit chatted a bit.  At one point, I said “Well, it’s not about what you can acquire with social media, it’s about the connections themselves, they are the value”  Then she looks up at me, with what seemed to be half of her salad in her mouth, and inquired, “Well then how do I use social media to raise money?

It hit me, while speaking about the social web and it’s inherent ability to connect with supporters, collaborate with and mobilize them I was using phrases like “use the social web” or “leverage the social web”.  But by using this vernacular, I was depicting an image of the Social Web that made it more like a handy dandy, shiny new Tool that can you can use to get stuff and less like a new opportunity to connect with people who are impassioned by the same things as you are.  I was like an artist that pulls out a canvas and tries to sketch his best friend, but ends up drawing a robot.  You don’t use your friends.  You don’t leverage your friends.  And if you do, you are most likely an asshole, and your “friends” know it.

I hear people say it all the time while speaking about social web technology, “these are just tools”, and they are right.  ”Twitter, Inc” is just a pile of servers and a repository of complex code, but Twitter is useless save the people that embrace and uphold it.  Although the technology is the glossy exterior we see, the people, the community, the relationships, the friends, the connections, the human interaction…these are the “real” elements, the “real” value, without which Twitter would be relegated to obscurity at worst and a tech geek circle jerk at best.  The “tools” empower relationships.  And these relationships are not to be “used”.  They are not to be “leveraged”.  You don’t use your friends.  You don’t leverage your friends.

You share with your friends.
You collaborate with your friends.
You are honest with your friends.
You empower your friends.
You listen to your friends.
You partner with your friends.
You ask your friends for their advice…maybe for their help.

The idea is to embrace the social web not use it.

I know it’s only a matter of semantics.  But you know what, salad mouth lady taught me that semantics kinda matter…

In reality what matters infinitely more, just as in personal relationships, is motive.  Those that approach the social web seeking to “use” and “leverage” are not so different from the MLM‘ers of the 80′s that sought to take advantage of every relationship they possessed to make a buck.  They are no different than the televangelists of the 90′s that sought to take advantage of every network in which they maintained authority in order to raise a buck.

Chris Brogan calls it the Human Web.  He’s right.  That’s it.

It’s not Web 2.0.  It’s not the New Web.  It’s not even the Social Web.  It is the Human Web.  And as it continues to evolve and transmogrify, we should seek to inform those that are new to the party, that although what has happened may appear to be a story of technological advancement, it is most certainly not.  It is the same story it has always been. The setting has changed.  The backdrop may be all helvetica font, and lime greens and sky blues, and sleek UI’s, and cute looking birds, and iPhone apps.  But it’s the same story it has always been, humans finding new ways to connect with each other.

How do you describe the New/Social/Human Web?

Is motive as important in the Human Web as it is in “real life”?

Photo by: JasonBetchel

Gary Vaynerchuk Treats People Like Goldfish

I bet if you were just cruising through your tweets or feeds, this probably caught your eye huh?  You might be thinking that I’mgoldfish just trying to create a catchy title to get you to stop on by, right?  Well, if that’s what you thought then you’re partially correct.  Of course, I love it when you stop by here and am incredibly humbled by it.  However, in a recent tweet Gary stated that you should treat everyone like a goldfish.  So, what did he mean by this?

Check out Gary explain what he means by that statement and why YOU should be treating everyone like a goldfish as well.

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I completely agree with Gary and think that his analogy is perfect.  This is what Gary lives by each and every day and one of the reasons why he has such a dedicated group of friends, fans, and supporters.  Sure, it’s hard to scale that as an individual but as long as you’re connecting as often as possible with as many people as possible, others notice and are appreciative.  Also, it doesn’t have to be long connections.  Just a simple “congrats” can make someone’s day (trust me, I know)

But, I think you can and should take it one step past Gary’s concept.  Instead of just connecting with someone like they were a goldfish in a bowl by themselves, how about connect with them and if possible, help them jump into a fish tank where they might have an opportunity with other fish that they may not already know.  Be that connector and help others with no selfish reasons behind it.

You know who does this really, really well?  Gary definitely does.  But, also, others like Chris Brogan, Jason Falls, Amber Naslund, Brian Solis (all of whom YOU can connect with at the Inbound Marketing Summit) and many, many others, who spend most of their time connecting and helping others just because.

Are you treating everyone that you’re lucky enough to have the opportunity to connect with like a goldfish?  Are you connecting with and helping your network as often as possible?  Know someone that is doing it really well and want to recognize them for it?

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Photo by: a_trotskyite

Give Your Facebook Page a Facelift

Recently Robert Scoble interviewed Caitlin O’Farrell for the new building43 site which was recently launched by Robert and the team over at RackSpace.  Caitlin is the program manager for consumer marketing at Facebook.  Caitlin spends her time working with celebrities or, as she notes, their publicists, to provide them with a Facebook presence.

One of the key ways of accomplishing this is through a Facebook Page.  As being someone that manages multiple Pages and Groups on Facebook, I was very interested to watch this interview.  Even though I spend hours each day on Facebook, there is so much development taking place by both Facebook and application developers that it’s hard to keep up.

Check out Robert’s interview with Caitlin:

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Two resources that Caitlin pointed out that I didn’t know Facebook provided were the Facebook Influencers and Facebook Marketing resource pages.  I’m going to spend a little time poking around there for new ideas, best practices and to see what some the featured pages are doing.

facebookresources

Caitlin definitely left me with a list of ideas I now have for updating my fan pages and groups.  It was also a nice prod to get in there and maintain interaction in the various pages.  I think one of the normal things that happens in a lot of social networks (at least it happens to me) is that you set up a page, group, or forum where you want to build a community.  But, because of other work, home or other page responsibilities, the pages, groups or forums don’t receive the level of attention that they deserve.

Remember when you build these communities you have to stay active in them.  You have people that join them beacuse they care about the subject or brand that the community is based around.  Be that community manager that they need and want whether it’s Facebook, LinkedIn or any other community you may be a part of.

If you want some more information on Facebook Pages, check out this excellent and comprehensive whitepaper by C.C. Chapman and his team over at The Advance Guard: About Face

If you’re so inclined, jump onboard my two main pages: Caminito Argentinean Steakhouse and Inbound Marketing Summit.

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Who I Learn From on a Daily Basis

One of the best parts of my day is being able to interact with all of you via this blog, Prime Cuts, Twitter, Facebook, LinkedIn and more.  I truly appreciate the conversations that we’re able to have and always looking to find ways to engage more.

Thank you for all that I learn and the friendships that I continue to make.  I hope that I’m helpful to you as well.

Note: This mosaic is a list of approximately the first 400 people of my Twitter list.  If you’re not included here, you were not left out on purpose.  I value that we get to interact.

If you’d like to build a similar mosaic, you can grab the code from Twitter Mosaic.

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Linking PR and Journalists Together via Twitter

journchatEvery Monday night at 8p ET it begins.  People get comfortable in front of their computers and they begin sending out messages apologizing for what will take place over the next 3 hours for those who aren’t joining.  Suddenly the Twitter stream starts filling up with messages being tagged #journchat at an alarming rate.  Have you experienced this yet?  Have you been wondering what it was?

#journchat was started by my friend and PR superstar, Sarah Evans.  As Sarah describes, she started #journchat because

…I believe there is a need in this evolving world of media and public relations for some major dialogue between those who can make it happen.  The mission of #journchat is to keep an ongoing, open dialogue between journalists, bloggers, and public relations professionals…

It turns out that Sarah was right about her belief that there was a need for dialogue between PR and journalists.  As of this week’s discussion, #journchat has become the #1 trending topic on Twitter for 10 weeks in a row during the discussion.  What is really amazing is the speed at which it becomes the top trending topic.  Within minutes of starting each week, #journchat pops up in the trending topics on Twitter Search.  Not long after that it takes the top rank.  There are literally a couple thousand tweets sent during the #journchat discussion.

If you haven’t popped over to #journchat yet, it happens every Monday from 8p to 11p ET on Twitter.  To join and track the conversation, you can use Twitter Search to monitor what’s going on.

I think this concept could be replicated in many other communities.  What I like so much about it is that it uses the existing tools to bring together this particular community regularly each week.  The conversation then continues throughout the week on Twitter as well as on the #journchat Facebook fan page.

Have you tried #journchat yet?  What did you think?

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