Announcing Red Pin Marketing: Social Media Solutions for Small Businesses

As we have traveled across the country over the past couple years we have met so many people especially small (to medium) business owners that are jumping up and down looking for help in generating more leads, increasing sales, getting more foot traffic, more reviews and more conversations about their products or services. When we’ve had the chance to sit down and chat with these people we’ve asked them where they needed help. Their answer? They need help with everything from developing a strategy to setting up and optimizing their social accounts to designing a new website that is search engine optimized, designing listening and monitoring portals, email marketing and how to measure all of it. This is not too dissimilar from the enterprise brands that we work with at New Marketing Labs however small businesses have some unique needs, concerns and it takes someone with experience in small businesses to fully understand it all.

Over the past several months our team has been working on how we could be more helpful to small businesses. During this time, I’ve done a lot of thinking on what I’ve done at Caminito Argentinean Steakhouse over the past few years and what my competitors and the other businesses in the town where our restaurant is aren’t doing. I’ve also been researching hundreds of small business websites, online communities and talking with people in my local community to understand what their knowledge base is of social media and what they think of their current marketing plans (or if they even have one, in many cases).

With all of that knowledge and experience in hand, I’m really happy to announce the launch of Red Pin Marketing. Red Pin Marketing is powered by the great team at New Marketing Labs and backed by CrossTech Ventures. Our goal is simple: to help small businesses with their social media and digital marketing efforts. We want to help you leverage these tools to level the playing field, increase sales and grow your business.

Before you start hyperventilating, don’t worry, New Marketing Labs isn’t going anywhere. We’re still busy helping our amazing clients, working with fantastic partners and working on the Inbound Marketing Summit 2011. I’ll still be around adding my assistance as the team needs it but I will be donning a new hat as the Executive Director of Red Pin Marketing. Chris Brogan will lend his advice, guidance and mentorship to Red Pin Marketing as an Entrepreneur In Residence advisor. There are a few other changes over at NML that you Chris talks about in this post.

There is so much more to come in the days and weeks ahead that we’re really excited to begin sharing with you (including our website!). But, since I’m like a 2 year old on Christmas morning, I couldn’t keep it a secret any longer and just had to share it with you.

If you’re the owner of or work in a small to medium business, I’d like to invite you to sign up for our free small business newsletter. We have some special projects and info that we’ll be sharing that won’t be available anywhere else except in the newsletters, including one that we’ll be launching in the next few days. Make sure you don’t miss out by signing up today.

It’s an exciting time around New Marketing Labs, Red Pin Marketing and The Pulse Network.

As always, thanks for your support and all that you do. My goal is to continually be helpful to you and hopefully this is another way that I can fulfill that goal.

Did I ask you yet to sign up for the new small business newsletter?

8 Tips to Get More Out of LinkedIn

When we talk about social media platforms there is a tendency to point to Twitter and Facebook as the platforms where we all agree that we spend a majority of our time online. When we need videos we go to YouTube. When we need photos we head over to Flickr. And when we need to update our professional resume, we head over to LinkedIn. But that’s exactly the issue. Many of us only invest time into LinkedIn when we’re nearing or at the point of need. I’m guilty of it too. Twitter and Facebook are the dominant platforms in our lives and LinkedIn takes a backseat to those activities.

However, whenever I conduct social media training sessions for groups of professionals, the platform that they always request we spend the time most time on is LinkedIn. It is the platform that they’re the most familiar with and trust the most. They can clearly understand the benefits of putting time into LinkedIn. Twitter, Facebook, YouTube, Flickr and the other social networks require more convincing for them to grasp the value that they can extract, besides any personal value such as staying connected with family and friends.

Have you kept your LinkedIn profile updated? When was the last time you provided a recommendation for someone? Are you taking time to explore Groups and Answers?

If you’re like me then you could be spending more time within the LinkedIn ecosystem using it more effectively, reaping benefits and building your foundation prior to needing your network. As with many things in life, what you get out of LinkedIn will only be as good as what you put in. So, here are 8 tips to get more out of LinkedIn that you can start doing today. Heck, you might even get a few extra sales out of using LinkedIn.  They may seem like basic tips but sometimes refreshers are good to remind us to keep up with the basics.

8 Tips to Get More Out of LinkedIn

  1. Fill out your profile completely including customizing your URL with your name. It’ll only take 4 minutes to optimize it.
  2. Connect with colleagues, friends, and others in your profession and areas of expertise/practice.
  3. Find relevant Groups to join and begin participating in them.
  4. Post relevant, helpful information via status update such as industry news and important updates.
  5. Search Answers for questions relevant to your industry and your areas of expertise. Provide thoughtful and helpful answers to show expertise in subject matter.
  6. Follow companies to receive regular updates on their status.
  7. Search on general terms and industries to find new industry peers to connect to.
  8. Write recommendations for colleagues and others in your network. Also, ask for recommendations, where applicable.  Need some tips on writing a good LinkedIn recommendation? Here are a few.

If you’re looking for even more tips on maximizing the potential of LinkedIn, I’d go grab a copy of Lewis Howes‘ book, LinkedWorking (affiliate link).

Do you find LinkedIn to be valuable? What other tips would you add to this list?

Oh yeah, and if we’re not connected, come find me over on LinkedIn (http://linkedin.com/in/justinlevy). Use this email address: linkedin [at] justinrlevy [dot] com.

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Photo Credit: mariosundar

14 Situations When You Shouldn’t Tweet

This morning started like every morning usually does, with me taking Sasha outside for her morning walk before heading to the office. I use the time that I walk her in the morning to gather my thoughts for the day, check and process email, jump into Twitter for a minute or two and read Playbook.

Sasha runs down the steps and outside with reckless disregard to my personal safety and therefore it can make it interesting to attempt to do all of those things while still trying to hold onto her leash and keep my shoulder nicely in its socket. As has happened before, I was busy writing a tweet while trying to walk down the steps. With a 60 lb dog charging ahead, I missed a step and stumbled a bit. Still determined to finish the tweet, I continued trying to type with one hand as we walked outside and ran into some scaffolding that’s set up for a little work that’s being done around my complex.

This series of events got me thinking of all of the times when tweeting, updating your Facebook status, texting, sending an email or just about anything else with a smartphone is probably not a smart idea. I then, of course, took to Twitter and Facebook, while still walking Sasha, and asked:

“You shouldn’t tweet or update your Facebook status when _________ [fill in the blank]“

The following are a combination of my own ideas, possibly based on some of my previous experiences (ahem!) and what some others who responded thought. Some are serious while many of them are meant to make you smile:

14 Situations When You Shouldn’t Tweet

  1. Driving
  2. Walking your dog
  3. “You’re having a sleepless night” – Kathy Sperl-Bell
  4. Walking up a flight of stairs
  5. “You are hurt, upset or angry. Once it is published it is too late to take it back and will hurt someone else.” – Julie Arnold
  6. Having a face to face conversation with someone else
  7. “You have taken prescription drugs that have a ‘do not operate heavy machinery warning’. The internet is as heavy as it gets.” – Brian Simpson
  8. Trying to seduce your significant other (and whatever else might happen after that!)
  9. When you’re having your wedding photos taken (woops!)
  10. Going down a flight of stairs
  11. Swimming
  12. “Someone needs your help. Put down the phone and help out!” – Chris Rauschnot
  13. “You’re 12 beers into a bender” – Don Martelli
  14. “You feel like you can rip someone’s face off.” – Patti Tacardo-Fousek

What would you add to this list?

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Photo Credit: thinkgeekmonkeys

My Interview with Restaurant Business Magazine

During BlogWorld Expo 2010, my friends at PepsiCo set up some time for me to sit down with Sam Smith, editor of Restaurant Business magazine and MonkeyDish.com about my restaurant, Caminito Argentinean Steakhouse.

It was a fun, short interview about the issues that the restaurant faced when I jumped in as a partner to help my best friend. We discuss some of the specific actions that we took and how that helped lead us to becoming the #1 steakhouse in the Pioneer Valley.

If you can’t see the video, you can watch it over on PepsiCo’s YouTube channel.


If we managed to peak your interest and you wanted to read more about what we’ve down as a small business to build our community and increase sales at the restaurant using social media, you can find more here and here.

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Moderation: Protecting Your Brand in a Social World

Have you been curious, and even possibly confused, by moderation? Not sure whether you should be implementing a moderation strategy? Do you even know what online moderation is?

Not to fear, on Thursday, November 18th at 2:00p EST (check your local time), I will be hosting a free webinar with Isaac Hazard from Mzinga to discuss moderation and how it can help you to protect your brand.  Heard enough? You can register now!

If you need a little more convincing, read on for the webinar description from the New Marketing Labs website.

Every day, more and more brands are engaging people in online conversations-conversations that often make them smarter, more relatable, and ultimately more effective in how they go to market. But with this newfound transparency, you can also encounter unexpected risks and liabilities. To be safe, you should be as proactive about moderating and monitoring those conversations as you are about fostering them. This upcoming webinar will help you get started and will outline how online moderation will help your company maximize-and safeguard-your social marketing investments without hampering your style.

During the webinar we will cover:

  1. Defining your overall moderation strategy
  2. Establishing your Terms of Service and Code of Conduct
  3. Determining your moderation technology options
  4. Understanding the key roles and responsibilities of a moderator

I hope you’ll be able to stop by on Thursday at 2:00p EST to join our webinar. Even if you’re not going to be able to make it, do register so that you’ll get an email when the webinar archive is ready.

Register Now!

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