19 Marketing Experts Share Tips and Insights – Inbound Marketing Summit 2010 Preview

As we get closer to the Inbound Marketing Summit on October 6-7th (you can save 50% off using source code EBOOK50), Mike Volpe of HubSpot and I teamed up to conduct a survey of the speakers. We had a total of 19 speakers respond, including Chris Brogan, David Meerman Scott, Dharmesh Shah, Steve Garfield, Scott Stratten and more. We gathered all of the responses, analyzed all of the data, and have released a free ebook with the results of the research.

We were interested by some of the data including the prediction that social media will drive more business value than SEO by 2013 and that over the next 3 years Google and Facebook will decline in importance while something new (and currently unknown) will emerge as the most important website or service.

Want to see what else these experts had to say? Here is the complete ebook as a presentation. If you want your own copy, you can download it.


What currently drives the most business value for your company? How do you think that will change over the next 3 years?

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Are Blog Comments Dead?

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As engagement and sharing on Twitter, Facebook and other social tools continues to increase, many bloggers are noticing a sharp decrease in comments on their blogs.  Of course, that doesn’t mean that interest is declining.  RSS and email subscriptions, site traffic and social sharing may all be continuing to increase.  These are tracked through a variety of tools and even popular commenting system Disqus scours social networks to find blog posts being shared and displays those as “interactions”.

Increasingly bloggers are concerned that even though they know that their posts are being shared through other channels, that their communities still aren’t commenting on their posts.  It’s a completely understandable feeling.  You work hard at putting together a thought or position, flesh it out, find an engaging photo or video to help enhance your point and then publish it to the world.  A comment makes us feel good and/or helps to extend the post itself.  Sometimes the comments are even better than the post.  So, when a blogger begins noticing a decrease of comments on their blog, it can be depressing.  It can cause bloggers to start rethinking their content strategy and possibly even considering whether or not they should continue blogging.

Every time I’ve been asked whether or not a blogger should be discouraged by a decrease in comments, I immediately ask them whether or not they’ve looked at the sharing of their post through other channels and what the feedback from those channels are.  Usually they tell me that their seeing their content being shared online but they still wish they were getting the comments on their blog.

I’ve been thinking about this often.  Admittedly, I comment a lot less than I used but I share tons more now.  Google Reader trends tell me that I share around 30 articles per day through there.  I also regularly share tons more through Twitter and Facebook throughout the day.  But, I probably comment on about 75% less blogs than a year or so ago.  I know, I need to improve on that.

However, as I’ve been thinking about this, I’ve been considering whether or not the decline in commenting is actually a bad thing.  If you stop by and comment on a blog, you may extend that conversation and/or let that blogger know that you appreciate their work.  Both are great.  Consider though that the conversation will only be seen by that community which is limited by the number of subscribers and the number of visitors to that blog.  But, if you share that blog post with your community on Google Reader, Twitter, Facebook or LinkedIn, then you’re promoting that content to your social graph thus extending the total overall reach of that post.  By sharing that post with your social graph, it will extend the number of eyes that may be seeing that blog for the very first time.  Or, if they’ve ignored other content from that blog, it may be that post that pulls them in and triggers them to subscribe or share it with their networks thus continuing to grow the overall subscriber base and reach of the blog.

You may think that I’m suggesting that comments are dead but I’m not.  I love comments as much as the next blogger.  I appreciate everyone that takes the time out to share their thoughts.  I also value everyone that shares my content with their social graphs because it helps to get my content out to more people.

It’s just something I’ve been debating in my own head lately so I figured I’d spill it out into a blog post and see what you had to say and where you may choose to say it.  So, what are your thoughts?  Do you prefer comments, social sharing or a combination of both as a measure of the engagement on your blog?

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Photo Credit: premasagar

The Two Faces of Privacy on Facebook

The following is an excerpt from my new book, Facebook Marketing.  If you haven’t picked up your copy yet, you can check out this excerpt, read a few reviews and then decide if you think it will be helpful to you.

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With Facebook starting out as a personal network, it has been a hard transition for people to become used to it as also a professional network.  Most use LinkedIn as a professional network, Facebook as a personal network, and Twitter is a hybrid that people are still trying to figure out.  But with the growth rate of Facebook, many have started to turn to it as a personal branding tool and professional network.  Marketers have begun turning to Facebook with Facebook Pages, Groups, and advertising as a way to reach out to their prospects, customers, and fans.

This transition has created a dilemma for many folks because they are resistant to using Facebook as a professional network, yet their colleagues, competition, and companies are become active on the network.  Also, as we develop friends in our industries, we want to extend that friendship and therefore turn to Facebook.  This starts to blur that line even further between work and home.  However, as Dawn Foster of WebWorkerDaily points out, we don’t want to confuse “personal” for “private”:

You can actually be professional and personal at the same time in social media without too much effort.  When we talk about ‘being personal’ on social media websites, I think that many people confuse ‘personal’ with ‘private.’  The reality is that you get to decide what to share and what not share, so you can still keep most areas of your private life private.

To deal with this dilemma, individuals typically have three options to choose from:

  1. Maintain a single Facebook profile that combines personal and professional.
  2. Maintain two different Facebook profiles: one personal and one professional.
  3. Keeping Facebook only personal and not mixing work into it.

Each of these has both upsides and downsides with not one clear answer or best practice, as of yet.  Thought it might not be clear yet, this will be important for you as a marketer.  Let’s explore each of these options.

Single Facebook Profile

If you don’t mind mixing personal and professional, you can maintain a single Facebook profile in which all engagement with the platform originates from that one profile.  This enables people to get to know the real you.  It’s just like the two faces that most wear on a daily basis: the way you are at your office and the way you are at home, with friends, or family.

Although so many of us are used to this split personality, why should we act like this?  Why can’t we be the same person at work as we are at home, maybe just dressed up a little nicer?  You have the same likes and dislikes, the same problems and victories, and your family, friends, enemies, colleagues and competitors don’t change when you’re at work versus when you’re at home.

Furthermore, realizing its growth, Facebook has continued to add features that allow you to tweak your privacy settings to allow you to use a single profile but limit access to data sets based on permissions, lists, and rules that you set up.  This means that you can create a list of your colleagues and then deny that list access to certain aspects of your profile.  By setting this up properly, you can achieve the privacy and separation that you want while not having to bother with two separate profiles or avoiding Facebook as a professional network.

Two Different Facebook Profiles

If you want to maintain split personas, between your personal and professional lives, you can create two different Facebook profiles.  One Facebook profile you can create as your personal account in which you upload personal photos, videos, and bio info.  This is the account where you interact with your friends, family, and others that you allow into your personal circle.  Just remember to use a personal email account and not one that anyone in your professional life knows.  If you use the same email, you open your personal profile to being found by colleagues.  Of course, you can always ignore the friend request, but it much easier and simpler to just use a separate email account.

The second account should be set up under a work email address that your colleagues would use to search for you.  Under this profile you can upload any professional content that you would like to share.  To reduce confusion between these two profiles, you should consider hiding one of the profiles from Facebook searches and indexing by search engines.  This can be done through the privacy settings for your profile(s).  Which one to hide is up to you, or you can hide both, if you want.

Not Mixing Personal and Work

Your last option is to simply not mix personal and work.  Some people decide that the easiest route is just not to promote their presence on Facebook.  They maintain Facebook as their personal social network and use LinkedIn as their professional network to connect with colleagues.  For those wanting to maintain that separation between personal and work, you might find this to be your cleanest option.

What’s your take? Do you maintain separate profiles or use a single profile for all engagement?

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Photo Credit: laikolosse

Reviews of Facebook Marketing

Have you had a chance to pick up your copy of Facebook Marketing yet?  If you’re still deciding whether or not it is worth your $20-ish, you might wander over to a few of the reviews so far of Facebook Marketing to see if that helps to convince you.

First up is a video review by Chris Brogan:

Next, here are a few other reviews that you may find interesting:

If you’ve written up a review of Facebook Marketing, please let me know in the comments.  I will keep this post updated with more reviews as I find them.

If you have already read Facebook Marketing, would you mind leaving a rating and review over on Amazon?

Most importantly, thank YOU for all of your support since the book launch!

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The ABCs of Startup Marketing

Anyone that has worked the startup life before knows how different and difficult it can be and how important marketing and lead generation is to the survival of the company.  Especially when you’re first starting out, the win of a single customer could be what pays the light bill for the month or the loss of a single customer could be enough to put the company on life support.  For those of you reading this who work at a startup, if there were a set of tips from a successful startup that would help you be a better marketer at your company, you’d want to know about it, right?

Recently Mike Volpe, VP of Marketing at HubSpot spoke at Atlassian Starter Day in San Francisco about startup marketing.  Mike used his experiences over the past 3 years of spearheading marketing for HubSpot while it grew from 5 to 160 employees and from a few customers to over 3,000.

I think you’ll find this presentation really useful as it has all sorts of actionable nuggets hiding inside of it. I know I took down a few notes and already shot off a couple of ideas to my team at New Marketing Labs. I would encourage you to sit back, relax, and hit play because I think you’ll do the same thing.

In case you missed it during the presentation, Mike broke down the ABCs of startup marketing into the following:

-Avoid Addiction
-Blog Beforehand
-Create Convenience
-Data Drives Decision
-Employ the Exceptional

You can read a short description of each of these over on the OnStartups blog.

If you don’t already know Mike, you should get to know him. As any good marketer would be, Mike can be found all over the web on his personal blog, the HubSpot blog, Twitter, Facebook, and LinkedIn, just to name a few. He’s works for an awesome company and is a good friend of mine that I think you would enjoy following.

Were there any letters in the alphabet that you think Mike was missing? List them in the comments below along with a short description.

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