Justin Levy

It’s no surprise that word-of-mouth can be the best marketing a company could ask for.  It can also be the most detrimental to a company’s brand if that word-of-mouth is negative or even indifferent.  As we are going through difficult economic times, it becomes even more important that you cherish every single customer.  Furthermore, word-of-mouth [...]

We interrupt this blog for a very important post about customer service and the importance of word-of-mouth. Saturday while in Manhattan to take care of some wedding appointments, we decided to head over to Chelsea Market where the Food Network has its offices and most of their studios.  Since I’m at a restaurateur and foodie [...]